Reference

Privacy Policy For Your Account

Our Privacy Policy shows how account, device, cookie and payment records are used when you open an account, enter Live Roulette, or pay with DANA, OVO, GoPay and…

DANA data contextCookie choicesAccount access requests09:00-23:00 WIB support
hq777 Privacy Policy For Your Account
PRIVACY HELP

Where To Ask Privacy Questions

Clear privacy help should be reachable without hunting through the lobby. We keep support paths open for questions about account data, cookie settings, payment records, login history, and correction requests.

Live chat Use live chat from 09:00 to 23:00 WIB when you need a quick privacy answer. Tell us your account ID and whether the question concerns cookies, login history, or DANA, OVO, GoPay, QRIS records.
WhatsApp Send WhatsApp messages during the same hours if you cannot reach the lobby. We may ask for phone verification before discussing account data, device alerts, or a withdrawal check linked to your wallet.
Email Email works for longer privacy requests, including access, correction, and deletion questions. Write from your registered address, add your account ID, and we will reply with the next account step.
ACCOUNT CARE

Data Rules Around Live Roulette

Privacy controls matter most when real account activity is happening. We separate profile details from payment references, use cookie records to keep sessions working, and check device signals when a login looks…

Account records

We keep the profile details you submit, including name, phone number, login email, and account ID. These records help us verify you before we answer privacy requests or change sensitive account fields.

Payment references

For DANA, OVO, GoPay and QRIS, we store transaction references, timestamps, status labels, and wallet matching details. This helps us trace deposits or withdrawals without storing more wallet data than needed.

Device checks

When you sign in from a new phone, browser, or computer, we may log device type, IP signal, and session time. These checks help us spot unusual account access before records are changed.

Cookie choices

Cookies help keep you signed in, remember language display, and measure page errors. You can clear cookies in your browser settings, though some account and payment pages may ask you to sign in again.

Retention period

We keep account and transaction records only as long as needed for service, dispute handling, security checks, and legal duties. When retention no longer applies, we delete or de-identify eligible records.

Change requests

If your phone number, email, or profile detail is wrong, contact us from your registered channel. We may request a one-time code before updating data tied to login access or wallet activity.

Privacy Questions Before You Join

We wrote these answers for the privacy questions you are likely to ask before opening an account. They explain what data we collect, how payment records are handled, which account steps protect your profile, and how to contact us for access or correction. If a privacy request involves eligibility or access, the answer still depends on local law and applies only where local law permits.

We collect the details you provide during account setup, such as name, phone number, email, login credentials, and account ID. We also record verification steps used to protect your profile and payment access.

We store transaction references, status, amount, time, and matching details needed to trace deposits or withdrawals. We do not need your full wallet password, and we will never ask for it in support chat.

Device and browser data helps us protect your account when a login looks unusual. We may record IP signals, device type, session time, and security alerts before allowing profile changes or wallet checks.

Yes. Contact live chat, WhatsApp, or email from your registered channel and include your account ID. We may verify your phone or email before sharing eligible account, payment, and support records.

Send a correction request through support and state which field needs updating. For phone, email, or wallet-linked details, we may ask for a one-time code before changing records on your account.

You can ask us to delete eligible data. Some records may remain for security checks, dispute handling, transaction tracing, or legal duties, especially where DANA, OVO, GoPay or QRIS activity is involved.

Use live chat from 09:00 to 23:00 WIB, WhatsApp, or email. Tell us whether your request is about cookies, account messages, or payment alerts so we can route it correctly.